Alerts - Twin Falls Only - MS Word Attachments fail to send

Date Entered: 12/06/2004

There is a file transfer problem that ONLY affects the Twin Falls campus.

Problem:

Customers cannot send MS Word attachments, regardless of size, through any email client except WebMail. Any other file type - or email without attachments, send fine, regardless of size or email client.

Therefore, the problem seems to reside in the router port in Pocatello or somewhere in the Qwest network. We are still troubleshooting this problem ... more information to follow.

In the mean time, customers in Twin Falls needing to send MS Word attachments must use WebMail (http://webmail.isu.edu)