FAQ
This is a compilation of the most commonly asked questions found in the knowledge base.
Accounts
Types of accounts, account quotas, password changes, renewal procedures, and general info.
Billing
All information necessary to process billing found here.
Answers for questions concerning ISU GMail, Mailman, Thunderbird, Outlook and Webmail.
Hardware
Modem, Palm, Printer, Scanners, and other Hardware
Information Systems
Faculty/Staff Tools, HP1, Information Systems, Moodle, Test and Evaluations, etc.
Internet/Network Access
DSL/Cable Modems, Internet/Network Access General Info, Printing, Remote Access/ Dial up, Internet/Network Wireless
Labs
Meridian, Idaho Falls, Pocatello and Twin Falls Computer Labs, Department Labs and Kiosks
Network - LAN
Anything having to do with networking, LAN, WAN, routers, gateways, wiring,IP addresses, DHCP, etc.
Operating Systems
Information on various operating systems (OS)
Software
Information on software: Access, Excel, Internet Explorer, Microsoft Office, Minitab, Outlook, Reflection or Minisoft, Word and General information.
Viruses and Security
Information on McAfee and other antivirus programs and known viruses. Also, information on Spyware, hoaxes, scams.
Web Publishing
Student Organization Web Publishing, Departmental Web Publishing, and Documents for All users
Wireless
Resources and answers; range, setup, registration, etc.