Idaho Falls Desktop

Install, configure, troubleshoot, and test supported operating systems and software on university owned computers.

Appointments are made by the Help Desk for our Desktop team members to visit staff and faculty offices when 'hands on' assistance is required.

The Desktop team also performs campus sweeps. A 'Sweep' is when we visit various offices in a systematic manner to update licensed software maintained by Information Technology Services.

The Desktop team also handles 'drop in' wireless configuration support for ISU students.

Idaho Falls Team Members

Debra BirdJason BosenFrank GoldbergMichelle Hall
Michael HernandezFrank JordanAlicia McKeriganJon Orton
Ryan RickenbachCasey Soelberg