Pocatello Desktop Support

Install, configure, troubleshoot, and test supported operating systems and software on university owned computers.

Appointments are made by the Help Desk for our Desktop team members to visit staff and faculty offices when 'hands on' assistance is required.

The Desktop team also performs campus sweeps. A 'Sweep' is when we visit various offices in a systematic manner to update licensed software maintained by Information Technology Services.

The Desktop team also handles 'drop in' wireless configuration support for ISU students. The Desktop office is located in the basement of the Business Building.

Pocatello Desktop Support Team Members

Michael AckerGates BennettDebra BirdJason Bosen
Harrison ClevelandTayla ClingerBeth DinningJustin Donaldson
Samantha FordeHenderson GillettePorter GlinesFrank Goldberg
Dane GowerDawn ImelMikel MechamAustin Mietchen
Ryan RickenbachKim ScholesCynthia SenickaShawn Sheriff
Scott ShipleyChris ShriverMadison SkeltonBrandon Starks
Doug ThoenKye Westfall