Pocatello Desktop Support

Install, configure, troubleshoot, and test supported operating systems and software on university owned computers.

Appointments are made by the Help Desk for our Desktop team members to visit staff and faculty offices when 'hands on' assistance is required.

The Desktop team also performs campus sweeps. A 'Sweep' is when we visit various offices in a systematic manner to update licensed software maintained by Information Technology Services.

The Desktop team also handles 'drop in' wireless configuration support for ISU students. The Desktop office is located in the basement of the Business Building.

Pocatello Desktop Support Team Members

Michael AckerGates BennettDebra BirdJason Bosen
Cassandra BrownHarrison ClevelandTayla ClingerBeth Dinning
Justin DonaldsonSamantha FordeHenderson GillettePorter Glines
Frank GoldbergDane GowerAlex LosserMikel Mecham
Austin MietchenRyan RickenbachKim ScholesCynthia Senicka
Shawn SheriffScott ShipleyChris ShriverMadison Skelton
Brandon StarksDoug ThoenChase TorresKye Westfall